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Conversational Interaction Conference 2018 Presentations

Monday, February 5  |  Track 1: Trends and applications

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Keynote: What are the limits of speech recognition accuracy?                                            

Xuedong Huang, Technical Fellow, Microsoft AI and Research, Microsoft  (presentation not available)

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Digital assistants and bots: A range of options

 

Automating customer service

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Options in developing a conversational assistant

 

Digital assistants in customer service

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Options in user interface design

Natural language interaction doesn't stand alone. It can be supported by GUIs and other options.

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The voice and personality of your application

The quality, naturalness, and "personality" of speech from an automated system can be a major determinant of its effectiveness.​

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Tuesday, February 6  |  Track 1: Trends and applications

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Making workers more efficient​

  • Analytics Powered by Conversation, Adrien Schmidt, CEO, Bouquet

  • Mobile Voice Interaction for Outdoor Workers:  Updated Case Study in Agriculture, John Swansey, Co-founder and Chief Design Officer, AgVoice

 

Options in natural language automation

 

Customer service with natural language

 

Digital Assistants in the Enterprise

  • Conversational AI: What we’ve learned from millions of AI conversations for thousands of customers, Sid J Reddy, Chief Scientist, Conversica

  • Retail’s Impending Demise: are the rumors greatly exaggerated? How Theatro is using speech technology to transform brick-and-mortal retail, Jesse Montgomery, Senior Speech Technologist, Theatro Labs

  • Enterprise Digital Assistants Patterns & Use Cases, Editt Gonen-Friedman, Product Owner, Natural Language Interfaces, Oracle CX Cloud Mobile, Oracle Corporation

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Keynote: Using Voice to Transform Retail, Andrew Sun, VP of Strategic Partnerships, Walmart

 

Carrying on the Conversation

 

Fitting the application: Differences driven by the environment and the user

 

Challenges in conversational interaction

 

Monday, February 5  |  Track 2: How to do it right

 

Building digital assistants for home devices

 

Speech Recognition and natural language technology

 

Creating an effective user experience

  • Prosody for Conversational Discourse, Joseph Tyler, Conversation Designer, Sensely

  • Making Good Conversation: Tips for Bots and Their Humans, Sondra Ahlén, Principal VUI Consultant and Owner, SAVIC

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Delivering what users want

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Creating effective Conversational User Interfaces

 

Building conversational systems in difficult environments

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Tuesday, February 6 |  Track 2: How to do it right

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Speech recognition in difficult environments

 

Building conversational systems

 

Naturally! Not so easy

 

Panel: Dialog Management as a Key Technology for Conversational Systems (presentation not available)

  • Ilya Gelfenbeyn, Lead Product Manager, Dialogflow at Google

  • Alborz Geramifard, Machine Learning Manager at Amazon

  • Nirmal Mukhi, Master Inventor at IBM Watson Education

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Building voice-interactive systems

 

Natural language tools: A wide range of options

 

Options you should know about

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