
The Applied Voice Input Output Society

Mobile Voice Conference 2012 Presentations
Keynote Presentations
Vlad Sejnoha, Expanding Voice as a Mainstream Mobile Interface through Language Understanding
Marti Hearst, Put the Blame on VTR: When will Video and Audio Replace Text?
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Vendor Day
Bill Scholz, Mobility and Voice Technology Drive Business Opportunities
Bill Meisel, The “Tipping Point” for Speech Technology: Strategic Impact and Company
Phil Sheehy, The Next-leap in Mobile Interaction: Leveraging Multimodality & Context-awareness in Mobile Apps
Jeff Rogers, Truly Hands Free Voice Control
Prasanna Perera, Voice-enabling the Social Network for the Consumer and the Enterprise
Gabi Ilan, Speech Recognition in Noisy Places
Laura Bramschreiber, Evolving Customer Experience in a Multi-Channel World
Mayur Anadkat, Creating Better Customer Relationships with an Integrated Mobile Strategy
Track 1: Mostly Technical
A101: Network-based speech resources: Voice technology in the cloud
Ahmed Bouzid, From IVR VUI to Smartphone VUI
José M. Recio, Rich Communication Suite Services as Complement to Voice CRM
Deborah Dahl, EMMA 1.1: Enriched Information from Speech and Multimodal Inputs
A103: Tools for creating multimodal customer service: Using all the capabilities of mobile devices
Deborah Dahl, Options for Multimodal Applications — Platforms, Standards, and Tools
Samrat Baul, Talking and Walking: Adaptive Mobile Voice User Interfaces
Nagesh Kharidi, Tools for Creating Multimodal Customer Service: Using all the Capabilities of Mobile Devices
A105: Talking to your car: Speech technology in the automobile
Tom Schalk, Mixing Speech and Vision in the Connected Car
Brigitte Richardson, Automotive Voice Applications: Hands-free and Intuitive
Brian Radloff, Connected Car Technology: Why Consumers and Content Need Voice
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A107: Hosted and managed contact center solutions
Peter Voss, Connected Outsourcing the Management of Advanced Speech Applications
Terry Saeger, Managing the Mobile Customer Experience in the Contact Center
A109: Advanced speech techology options
Marie Meteer, More Data or More Knowledge? How to Move Speech Recognition Forward
Mazin Gilbert, Breaking Down the World’s Language Barriers with AT&T Spectra
A201: Mobile speech interfaces: Alternatives and effective design
Adithya Padala, Maximizing the Value of Speech Recognition on Mobile Devices
Heath Ahrens, Taking Speech Mainstream: Bringing it to the Mobile Development Community
Michael Johnston, Multimodality: From Mobile to the Living Room of the Future
A203: Considering mobility in contact center speech applications
Prasanna Perera, Things To Consider When Adding a Voice ‘Contact Us’ Button To Your Mobile App
Scott Kolman, Meeting Demands of Today’s Mobile Customers
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A205: Embedded speech solutions: Making it work on the device
Todd Mozer, Handsfree Mobile Voice Control
Gabi Ilan, Technical Challenges in Speech Recognition in Vehicles and in Other Noisy Places
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A207: Platform and development options in enterprise applications
Silke Witt-Ehsani, Automated Caller Experience Tracking
Mike Monegan, Rising to the Multimodal Design Challenge
Lupo Pape, Personalized Customer Self-Services in a Multichannel Environment
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A209: Text-to-speech synthesis: Options and tradeoffs
Antoine Kauffeisen, Quality in Text to Speech: Text Without Meaning is but the Ruin of the Speech
Paul Welham, Text-to-Speech: Personify your Mobile
A211: Natural language interaction
Kevin Chatow, Delivering Smarter Multichannel Interactions by Understanding the Intent of the Caller
Pranav Patel, Applying Natural Language Across Multiple Communication Channels
James A. Larson, Should Intelligent Agents Listen and Speak to Us?
A213: Making the most of mobile user interface options: Technical issues and solutions
Patrick Ehlen, Multimodal Behaviors in Mobile Local Search
Deborah Dahl, Mobile Voice Standards
Larry Murphy, Things About Adding Speech to Smartphone Apps That You Were Afraid To Ask About
Track 2: Mostly Business
B101: Speech technology creates new opportunities
Gary Clayton, Voice and Predictive Input Transforms the Digital Living Room
Hassan Sawaf, Integrating Speech Technologies: Speech-to-Speech Translation and More
Dave Rich, Mobile Outbound Speech Applications and Options
B103: Speaker authentication and identification: Security and personalization
Priit Salumaa, Mobile Payment, Mobile Physical Access… Mobile Authentication for Everything!
Valene Skerpac, Top Multi-factor Voice Biometrics Strategies and Ramifications of the Cloud
Ariel Freidenberg, Voice Biometrics: Validating Identity via Voice
B105: Speech and Mobility
Ahmed Bouzid, Siri: 6 Months Later
Thomas Scheerbarth, Take Your Favourite into the Car – and Use it Safely While Driving
Alex Quilici, Visual Voicemail Delivers an Improved Mobile Experience
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B107: Contact center deployments: Problem-solving and results
Bob Hockman, Preempt. Perform. Predict: Ensuring a High-Quality Voice Experience
Alan Pan, How To Leverage ALL Smartphone Capabilities for Enhanced Customer Service
E. Kelly Fitzsimmons, The Forgotten Media. Why Capturing Conversations Improves Business Results
B109: Speech in the automobile: Safety and usability
Laura Marino, Understanding Caller Interactions to Deliver Better Customer Experiences with End-to-End Call Analytics
B111: Voice search, personal assistants, and their evolution
Adeline Tang, Melvyn Hunt & Yoon Kim, SingTel deF!ND: Localized and Targeted Mobile Voice Search Deployment in Singapore
Roberto Pieraccini, From AUDREY to Siri: Is Speech Recognition a Solved Problem?
B201: Voice-based solutions
Travis True, Using a Smartphone-Based Voice Biometrics to Replace Passwords
Joachim Stegmann, The Road to Voicemail-to-Text in Germany
Valentine Matula, Flash-based HD Voice and Two Way Video Improves Collaboration and Speech Search
B203: Mobile personal assistants: Current status and goals
Raj Tumuluri, Building Portable Context-Aware Multimodal Mobile-Assistants
Mazin Gilbert, Personal Virtual Assistants: Art or Science?
B205: Changing expectations for contact centers in a mobile world: Friendly automation
Max Ball, Conversation Management in the Mobile Era
Dena Skrbina, Transforming the Customer Conversation with Natural Language Technology
B207: Mobile apps: Creativity required
Sara Basson, The Demand and the Challenges of Speech Offerings in Emerging Markets
Ron Croen, Technology Inspires Creative; Creative Challenges Technology
John Alfano, Voice Powered Web Services Data Mashups on All Platforms
B209: How far can we take the personal assistant model?
Sunil Vemuri, The Next Leaps in Personal Assistance: Context-Aware, Personalized, Proactive
Farzad Ehsani, The Use of Virtual Speech Agents in Healthcare
Emmett Coin, Multi-turn context sensitive exchanges will change the game
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B211: Automated customer service: Making it work for customers and the company
Peter Leppik, Building an Effective Customer Feedback Program for Speech Applications
Peter Voss, Using Statistical Language Model Speech Recognition to Improve Call Automation
Robert Gary, Driving Usage and Self-Service Capabilities with the Next Generation of Mobile Enterprise Apps
B213: Patents: What’s new?
Brent Bersin, Evolution of Patent Litigation in the Telecommunications Industry
Brian Gustafson, Important Patent Law Changes Under the America Invents Act
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