
The Applied Voice Input Output Society

Mobile Voice Conference 2013 Presentations
Keynote Presentation
Daniel P. Siewiorek, Virtual Coaches in Healthcare: A Vision of the Future
Track 1: Trends and Business Applications
A101: The company mobile personal assistant: Close and continuous customer contact
Ahmed Bouzid, Deploying Specialized Personal Assistants
Gregory Pal, The Next Big Thing: Virtual Assistants In the App and Across Devices
A103: Key trends in mobility and speech technology
Ria Farrell Schalnat, Speech Trolls: Is It Getting Any Better?
Thomas Scheerbarth, Smartphones Conquer New Application Areas Showcases for In-Car and TV Usage
Dr. Inderpal Singh Mumick, Voice-Based Micro-Blogging
A105: Key trends in mobility and speech technology
Judith Markowitz, Beyond SIRI
Bachir Halimi, Speech Mobility Assistants in the Cloud
Shlomo Peller, Get Your Head Out of the Cloud: Embedded vs. Cloud Based Speech Processing
A107: Expectations for customer service in an increasingly mobile world
Mark Hanson, Driving the Customer Experience with Next-Generation, Speech-Enabled Mobile Apps
Peter Krogh, Touch, Text, Talk: Lessons from Production
Shai Berger, How Mobile Apps Are Saving the Contact Center
A109: Innovative uses of speech technology
Edward Miller, High Definition Audio to Enhance Recognition Quality
Bob Schoenfield, The Evolution of Advanced Voice and Speech Technology
A111: Expectations for customer service in an increasingly mobile world
Dave Rich, Back to the Future: The Personal Assistant of Tomorrow
Marsal Gavalda, Real-Time, Context-Aware Anticipatory Search
A113: Euro-Visions in speech technology
Detlev Artelt, Europe: Somewhat Different
Sébastien Bratières, Europe and North America in Speech Tech: Where Do We Stand?
Antoine Kauffeisen, One Voice Does Not Fit All
A201: Voice-based solutions
Qiguang Lin, Assistive Use of Speech Technology
Sunil Vemuri, reQall Rover: A Platform for Context-Smart Proactive Personal Assistance
James A. Larson, Evolutionary Paths to Multimodal Applications
A203: Mobile personal assistants: Current status and goals
Samrat Baul, Multi-Modal Apps for Real People
Tareq Ismail, Generality Versus Specificity in a Mobile Personal Assistant
Jeff Rogers, Mobile Personal Assistant, Always On and Listening
A205: Multiple modes of customer service: The evolution of the contact center
Peter Leppik, Agile Customer Feedback
Patrick Nguyen, Crossing Channels – Keeping Up with the Customer and the Context
Tobias Goebel, Going Beyond Voice: What the Mobile Revolution Will Mean to Customer Self-Service
A207: How far can we take the personal assistant model?
William Meisel, The Personal Assistant Model: The New Standard in User Interfaces?
Peter Voss, The Future of Personal Assistants
Lawrence Flynn, The Virtually Connected World
A209: The mobile worker: Enabling the human-computer connection
Sébastien Bratières, Mobile Voice Data Input for Industrial Applications
Brent White, Giving Voice to CRM Applications: Lessons from a Field Trial
Chris O’Connor, Day in the Life of a Sales Person: How Voice To CRM Is Changing How We Sell
A211: Mobile apps: Creativity required
Deborah Dahl, Mobile Voice Applications for M-Commerce
Yaron Oren, Building a Speech Platform for Mobile App Developers: Lessons Learned 20K Devs Later
Peter Boda, Visualized Interaction: Evaluation and Design of Multimodal Applications
Track 2: Technology and Best Practices
B101: Speech and language technology options
Roberto Pieraccini, Updates on Advanced Speech, Language, and Multimedia Research
Dr. W. Randolph Ford, Talking With Intelligent Systems Is Just Like Talking to a Person. Or Is It?
Raj Singh, Designing AI Interfaces
B103: Tools for creating speech and language-based applications
Farzad Ehsani, Virtual Travel Assistant
Peter Voss, Natural Language Applications with a Brain
Glen Shires, Web Speech API Creates Interactive Experiences
B105: Tools for creating multimodal customer service: Using all the capabilities of mobile devices
Emmett Coin, Mastering Multiple Modalities: An MMM Good Experience
Jeff Hopper, Mobile + Web + Speech = Better Delivery
David Frerichs, The Integration of Voice and Touch Into a Single Experience
B107: Talking to your car: Speech technology in the automobile
Dave McNamara, Automotive Voice: A Long Road, Much Progress with the End In Sight?
Thomas Schalk, Trends Toward Natural User Interfaces in the Car
B109: Hosted and managed contact center solutions
Paul Adams, Enabling a Hosted Mobile Experience in the Contact Center
Dan Miller, “Voice in the Cloud”: New Features, Functions and Revenue Models
B111: Advanced speech technology options
Marie Meteer, Looking Back to Move Forward: What Dialog Research Can Tell Us
Greg Aist, Creating a Hands-Free, Multi-Modal, Mixed Initiative Speech Experience for Automobile Navigation
B113: Advanced Dialog Workshop: A hands-on experience with a new speech dialog framework
Emmett Coin, CEO & Industrial Poet – ejTalk Corp.
B201: Mobile speech interfaces: Alternatives and effective design
Amy Neustein, The ‘In Touch’ Personal Assistant: Next Generation Emotionally Intelligent Mobile Devices
Mary Constance Parks, Focus and Flow in Speech Uis
June Hostetter, Text to Speech: A New Paradigm in the Mobile World
B203: Considering mobility in contact center speech applications
Valentine Matula, Mobile HTML5 WebRTC and the Evolving Impact to Contact Centers
Stephen Gay, Evangelizing Voice: Lessons Learned in Design Innovation
B205: Making it usable
Silke Witt, Usability Testing for Conversational Mobile Applications
Jenni McKienzie, Building Pretty Wrong Things
Marcus Graham, Making it Real
B207: Building mobile apps
Bradford Starkie, Gazunti – An Open Framework for Mobile Voice
Brian Garr, Multi-Channel, Multi-Lingual Natural Language User Interface
Nagesh Kharidi, Building Context-Aware Multimodal Mobile Apps Using W3C Open Standards
B209: Speaker authentication and identification: Security and personalization
Brett Beranek, Voice Biometrics – Going Mainstream via the Mobile Channel
Dr. Joachim Stegmann, Voice Biometry in Customer Service: A Proof-of-Concept in Germany
Julia Webb, The Importance of UI Design in Using Voice Biometrics